Employee & Family Assistance Program

The Employee and Family Assistance Program (EFAP) is a confidential, professional short-term counselling service for eligible WRDSB employees and their dependents. It’s a free, voluntary, and high-quality service provided through Telus Health (previously “LifeWorks Inc”). Telus Health has extensive experience supporting employees in the educational sector and addressing the specific challenges they face while leading and supporting students to academic excellence.

Feel supported 24/7, 365 days a year with a confidential employee & family assistance program (EFAP) whether you’re expecting a baby, going through a divorce, or feeling overwhelmed at work.

When the world around you gets stressful, LifeWorks can help you support your well-being with articles, podcasts, tools, and resources.

Contact Information

  • Toll-Free English: 1-844-880-9142
  • Toll-Free French: 1-844-880-9143
  • TTY: 1-877-338-0275
  • Web access: https://wrdsb.lifeworks.com/feed
  • Username: WRDSB
  • Password: Lifeworks